Our Objectives

Through advocacy, continuous engagement and support, tailored to each individual client, our core objectives include:

BUILD RAPPORT AND TRUST WITH Families and individuals THROUGH EMPOWERMENT

  • Engage with parents | guardians every week to build rapport and trust with the individual, parents|guardians and extended family
  • Provide a safe space where all family members are encouraged to tell their stories in a safe and non-judgemental space, respecting each others story
  • Providing a safe space for the children to be confident to speak and be open on what makes them happy, what would they like to see moving forward, and how they are a part of the journey forward.

SUPPORT PARENTS / GUARDIANS TO MAINTAIN & STRENGTHEN RELATIONSHIPS WITH THE FAMILY UNIT

  • Build positive parenting relationships
  • Provide resources to parents|guardians on how to better care for themselves and their child/children
  • Engage with services that promote parenting programs and strategies to maintain positive parenting
  • Mentor and provide role modelling to engage with children and parents|guardians from a holistic view; encompassing physical, emotional, social wellbeing
  • Provide resources to parents|guardians on programs available to further support them in this area

ASSIST FAMILIES IN NEED TO ACCESS AND ENGAGE WITH SUPPORT SERVICES

  • Supporting the family to identify what support services are available in their area and attend services with the family to build their confidence to engage and seek support
  • Support the family to identify community initiatives and community services that provide educational and physical wellbeing to the children and the family as a collective
  • For Indigenous families to connect with cultural support services that can develop cultural wellbeing to the family

SUPPORT PARENTS / GUARDIANS TO KEEP CHILDREN IN THEIR CARE

  • Support parents / guardians to maintain a safe and clean home by providing guidance and hands-on practical tools
  • Provide parents / guardians with budgeting advice to ensure they can manage their finances to provide for their families
  • Help connect parents / guardians with external agencies and complementary programs, focusing on housing needs, financial planning, education and community engagement

ASSIST FAMILIES WITH ACCESSING AND RECEIVING GOVERNMENT FINANCIAL SUPPORT

  • Discuss with families what financial support is available and support the family to obtain the documentation required for financial support
  • Engage families with liaison officers at Centrelink that can further assist the family
  • Advocate and support Indigenous families to see if they are connected with corporations specific to their identity that can help them financially
  • Support families by attending appointments specifically for financial support and encouraging the family to speak to the financial entity

SUPPORT INDIVIDUALS TO FIND THEIR PLACE IN THE COMMUNITY

  • Help identify where individuals see themselves in the community and how they may choose to participate to ensure ongoing positive participation in the community
  • Support individuals by connecting them to their respective communities and empower individuals to be positively involved in community initiatives
  • Encourage individuals to participate in community activities to develop confidence and strengthen the individual

STRENGTHEN RELATIONSHIPS BETWEEN FAMILIES AND GOVERNMENT AGENCIES

  • Accompany families to appointments with Government agencies
  • Advocacy for the families so they understand the uniqueness of individual government agencies
  • Supporting families to address past trauma they have had with Government agencies which will enable them to move forward positively and build a good and safe relationship with Government agencies
  • Working with government agencies to identify any barriers or challenges to working with complex families

PREPARE Families and Individuals FOR CHALLENGES IN THE FACE OF UPCOMING COURT PROCEEDINGS

  • Advocacy and support to attend and participate in court proceedings
  • Provide education on court proceedings to ensure individuals and families are aware of the expectations during trial
  • Encouraging and supporting the individual to take ownership and responsibility for themselves
  • Connecting to culture and build rapport with families
  • Provide resources and engage with external organisations on legal matters

BEING MINDFUL AND SENSITIVE TO THE CULTURE OF FAMILIES and Individuals DURING DIFFICULT TIMES, ENSURING THEIR VOICES ARE HEARD

  • Working in a culturally appropriate manner at all times
  • Ensuring all persons that work with Indigenous families are culturally aware of the extensive dynamics in different skin groups and being respectful of individual skin groups cultural practices and values
  • Providing a yarning space for families that ensures their voices are heard
  • Supporting external services to understand the unique cultural values of individual families and encourage such services around cultural sensitivity

“KRISTY WORKS WITH HER HEART, UNDERSTANDING WHAT OUR CLIENTS GO THROUGH ON AN EVERYDAY BASIS”